FAQ

No prior experience is required. Most introductory workshops and trial classes are suitable for beginners; instructors provide step-by-step guidance covering everything from materials and basic safety protocols to the creation process and finishing techniques.If a course requires specific experience or technical skills, or is intended only for advanced students, this will be clearly stated on the specific course page. We recommend reviewing the course description, target audience, duration, and examples of the finished work before signing up.

Unless otherwise stated on the course page, the course fee typically covers instructor guidance, basic materials required for the class, use of tools, designated containers or molds, packaging materials, and the finished project.Certain courses may offer options for upgraded materials, additional containers, extra projects, gift-box packaging, or special decorations; details regarding any associated costs will be provided on the course page or communicated prior to the class.

Course durations vary; please refer to the specific course page for details. Standard candle-making workshops typically take about 1.5 to 2 hours.Some candle creations require time to cool, set, or cure; therefore, the time required to make them may differ from the time they are ready to be taken home.

This depends on the type of class, the wax materials used, the containers, and the weather conditions.Some finished items can be taken home immediately after the class, while others require a longer period to cool or set. We will specify—either on the class webpage or during the session—whether items can be collected on the same day, as well as the collection date, storage instructions, and pickup arrangements.If you fail to collect your items within 30 days of being notified, we may be unable to continue storing them. Please refer to the Terms and Conditions for details.

Most classes offer a selection of scents, colors, containers, or decorative elements, allowing you to create a piece that reflects your personal style.Specific options depend on the class theme, material availability, and on-site stock. Please note that certain limited-edition classes, collaborations, or specific project workshops may offer only fixed formulas or designs; please refer to the details on the class page.

Yes. Please register and pay for each participant individually to ensure sufficient spots and materials are reserved.If you wish to attend the class with a friend, we recommend registering early; while we will do our best to arrange for you to attend the same session, this is subject to class availability and scheduling.

Some classes are suitable for children, parent-child pairs, or teenagers; however, as candle making may involve hot wax, heating equipment, glass containers, and tools, age requirements vary by class.Please refer to the specific age limits listed on each class page. Participants under the age of 8 must have a parent or legal guardian register on their behalf and agree to the relevant terms; some classes may require the accompaniment of a parent or guardian.

The course may involve the use of fragrances, essential oils, colorants, wax materials, and heating tools. If you are pregnant, have respiratory sensitivities, sensitive skin, allergies to fragrances or essential oils, or have other health conditions or special needs, please assess your suitability for the course before registering and inform us prior to the class.We will provide assistance to the extent reasonably practicable; however, we cannot guarantee that all fragrances, materials, or the classroom environment will be suitable for every participant.

We recommend wearing comfortable clothing that allows for ease of movement and is suitable for potentially getting messy; please avoid garments with loose cuffs, long dangling ribbons, or loose elements that could come into contact with heating equipment.If you have long hair, we recommend tying it back during the class. While aprons are provided, it is still advisable to avoid wearing expensive, light-colored, or hard-to-clean clothing.

Please arrive on time. Late arrival may affect your ability to understand safety instructions and complete your project.Arriving more than 15 minutes late will be treated as an absence; the studio does not offer make-up sessions or refunds.

You are welcome to take photos of your own work and behind-the-scenes moments from the class to share for personal, non-commercial purposes.To protect the privacy of the instructor and other participants, as well as the integrity of the course materials, please do not photograph other individuals' faces, personal information, or work without their consent. Additionally, please refrain from recording the entire class, duplicating course materials, publicly disclosing formulas, reselling the instructional content, or using the class content for commercial teaching purposes.